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ORDER AND SHIPPING POLICY

IN STORE PICK UP POLICY

  • Please place your order no later than 12pm the day prior to the requested pick up date.
  • If you require immediate assistance, please call our team at 512.531.9610
  • Orders that have not been picked up within 72 hours of the requested pick up date will be discarded with no refund.
  • Cheese trays come plated on Verterra trays (we cannot plate on personal items at this time). Gifts are presented in a branded gift box, or you may select a reusable cooler tote an additional charge

SHIPPING POLICY

  • Please place your order no later than 12pm the day prior to the requested pick up date.
  • We ship Monday through Wednesday only via Fed Ex anywhere within the continental US (excludes Alaska and Hawaii).
  • We ship in a branded Kraft box with an insulated liner, or you may select a cooler tote for an additional charge.
  • We ship Ground or Home Delivery within Texas unless otherwise requested, or 2 day outside of Texas.
  • We ship all packages with Signature Release, meaning that FedEx will leave it at your door even if you aren't home.

CHEESE OF THE MONTH CLUB

  • The Shipping and Handling via Fedex charge includes all shipping costs for 3, 6, or 12 months.
  • Your cheese will be shipped on the 2nd Tuesday of the month.
  • It will be sent Ground or Home Delivery within Texas, and 2 day outside of Texas, within the Continental U.S. only. We do not ship to Alaska or Hawaii.
  • We cannot reroute shipments or make changes within 72 hours of the ship date.

HOLIDAY CLOSURES

  • We are closed Easter, 4th of July, Thanksgiving, Christmas Day, and New Year's Day.