CATERING TRAY AND GIFT BOX PICK UP
For pick up items such as catering trays or gift boxes, we appreciate 48 hours but require a minimum 24 hours advance notice. If you require assistance please call our team at 512.531.9610. Orders placed after the deadline cannot be fulfilled until the following day.
ORDER CANCELLATION POLICY
Since we are a cut to order shop, we are unable to provide refunds once your order has been made. If you need to cancel an order, please do so no later than 7am on the date requested.
SHIPPING AND PICK-UP ORDER POLICY
Antonelli's Cheese ships via Fed Ex anywhere within the continental United States Monday through Wednesday. Due to the time sensitive nature of your package, we do not ship on Thursday or Friday. Orders must be placed no later than 24 hours in advance.
We ship Ground or Home Delivery within Texas unless otherwise requested, or 2 day outside of Texas, within the continental United States.
During peak periods, we may require additional days to process and deliver your order and will inform you of any unusual delays. We ship all packages with Signature Release, meaning that FedEx will leave it at your door even if you aren't home.
CHEESE OF THE MONTH CLUB
The Shipping and Handling via Fedex charge includes all shipping costs for 3, 6, or 12 months.
Your cheese will be shipped on the 2nd Tuesday of the month. It will be sent Ground or Home Delivery within Texas, and 2 day outside of Texas, within the Continental U.S. We cannot reroute shipments or make changes within 72 hours of the ship date.
We are closed Easter, 4th of July, Thanksgiving, Christmas Day, and New Year's Day.