Are products guaranteed? Artisan foods are often made in small batches by individuals. That’s what makes them unique. Sometimes, artisan production doesn’t go according to plan. For that reason, we never guarantee specific items in our collections. We do promise that you’ll get the same promised quantities (or more) and of the same value (or more) than what’s listed in the collection.
Can I select my own cheeses? Collections and Gift Boxes cannot be customized at this time.
What if we have allergies? Please specify any allergies when ordering; we cannot guarantee substitutions but we will do our best. Note that we cut & wrap and build our collections in our facilities, where nuts and gluten are present. We also use latex or vinyl gloves.
Do you have other questions? Please view our FAQ pages.
